Improve your Resumé - Get a free Diploma in Customer Service

by Lara Whybrow

Do you work in the Customer Care industry? Are you looking for a job in the Customer Care industry? Get a free Diploma in Customer Care from www.alison.com and improve your resumé. 

After completing this course you will be able to:

- Apply the fundamental aspects of customer service in a business; 

- Advance a customer service program from a fundamental to advanced level; 

- Communicate and collaborate with customers utilising efficient communication processes; 

- Obtain customer feedback to continuously refine a customer service program; 

- Implement a customer service program in the hospitality industry, the retail industry and the public sector.

To start, go to: http://alison.com/courses/Diploma-in-Customer-Service